Important Information Terms & Conditions

Ardlink is a business-to-business trading company. We export agricultural produce (such as rice, corn, potatoes and sesame), textiles and plastic mats from Pakistan. We also import machinery into Pakistan, only against a confirmed order from a named buyer. Ardlink acts as principal seller under its own contracts unless a contract expressly states otherwise. We do not sell to consumers. By placing an inquiry or order you confirm that you act for a business.

You agree to use the Ardlink website only for lawful purposes and in a manner that does not interfere with the operation, security or availability of the website.

You must not attempt to gain unauthorized access to any part of the website, introduce malicious software, interfere with website functionality, or use automated methods to collect information without authorization.

We make reasonable efforts to provide useful and accurate information about the agricultural products presented on our website.

However, product specifications, grades, packaging, availability, origin, quantities and other details may change depending on supplier availability, seasonal conditions, market conditions and specific customer requirements.

Website descriptions, photographs and indicative specifications are for general information and illustration only. They do not form part of any contract and do not constitute a sale by description or by sample. The goods supplied will be those described in the specification set out in the signed contract or proforma invoice, together with any approved pre-shipment sample identified in it.

When you submit a quotation request or product inquiry, the information provided will be reviewed by our team for business and sourcing purposes.

Any quotation, price indication or availability information provided by Ardlink may be subject to confirmation and may depend on product availability, quantity, specifications, destination, shipping requirements, market conditions and other factors.

Quotations are invitations to treat. Unless they state otherwise, they are valid for 7 days and remain subject to availability. A contract is formed only when Ardlink issues a signed sales contract or proforma invoice and the buyer countersigns it or pays the agreed advance, whichever happens first.

Prices displayed on the website, where applicable, are provided for general information and may not represent a final commercial quotation.

Agricultural commodity pricing can be affected by market conditions, crop availability, seasonality, transportation costs, exchange rates, packaging requirements and other commercial factors.

All prices are quoted in the stated currency (normally USD) and refer to a named Incoterms® 2020 rule and named place, for example 'FOB Karachi Port' or 'CFR Jebel Ali'. Unless stated otherwise, prices exclude import duties, taxes and charges in the buyer's country, as well as bank charges outside Pakistan.

A business inquiry, quotation request or discussion through the website does not constitute acceptance of an order.

Confirmed orders are governed by the signed contract or proforma invoice and by Ardlink's General Terms of Sale (Part B), which apply unless the contract expressly overrides them. If the documents conflict, the signed contract prevails over Part B, and Part B prevails over this website text.

Depending on the transaction, additional terms may apply regarding product specifications, quantities, packaging, pricing, payment, shipping, delivery, inspections, documentation and other requirements.

Shipping and delivery arrangements may vary depending on the product, destination, quantity, packaging, transportation method and agreed commercial terms.

Delivery dates and shipping estimates may be affected by circumstances outside our reasonable control, including transportation delays, customs procedures, port congestion, weather conditions, regulatory requirements and other logistical events.

Delivery takes place in accordance with the Incoterms® 2020 rule and named place stated in the contract. Shipment dates are estimates unless the contract expressly makes time of shipment essential. Ardlink will notify the buyer promptly of any expected delay.

When submitting an inquiry, quotation request or business information, you agree to provide accurate, complete and current information.

You are responsible for ensuring that your requested products, quantities, destination, import requirements and other relevant information are accurate and appropriate for your business requirements.

Customers are also responsible for complying with applicable laws, regulations, import requirements and customs requirements in their destination country.

Unless otherwise stated, content appearing on the Ardlink website, including text, graphics, logos, images, designs, page layouts and other materials, is owned by Ardlink or used with permission.

You may not reproduce, copy, modify, distribute, publish, sell or commercially exploit website content without prior written permission.

Our website may contain links to third-party websites, services or resources.

These links are provided for convenience and informational purposes. Ardlink does not necessarily control or endorse the content, availability, policies or practices of third-party websites.

Your use of third-party websites is subject to the terms and policies of those websites.

We may occasionally modify, suspend or temporarily restrict access to portions of the website for maintenance, updates, security, technical reasons or other operational requirements.

We cannot promise that the website will always be available, uninterrupted, error-free or free from technical issues.

While we make reasonable efforts to keep website information useful and accurate, Ardlink cannot promise that all information will always be complete, current or free from errors.

Product information, availability, prices and other website content may be changed without prior notice.

To the extent permitted by applicable law, Ardlink shall not be responsible for indirect, incidental, consequential or other losses arising from the use of or inability to use the website or reliance on general website information.

Nothing in these Terms & Conditions is intended to exclude or limit liability where such exclusion or limitation is not permitted by applicable law.

Ardlink will not be responsible for delays or inability to perform obligations caused by events beyond reasonable control.

Such events may include natural disasters, extreme weather, crop failures, transportation disruptions, port closures, government actions, regulatory changes, strikes, civil disturbances, pandemics, war, supply disruptions or other circumstances beyond reasonable control.

During business discussions, customers may provide information relating to their company, purchasing requirements, product specifications or commercial needs.

Each party shall keep confidential any non-public commercial information received from the other, including prices, supplier and buyer identities and specifications. It shall use that information only for the transaction concerned, except where disclosure is required by law, a bank, or a customs or regulatory authority. This obligation continues for 2 years after the last transaction.

Ardlink may update or modify these Terms & Conditions from time to time to reflect changes in our website, services, business practices or applicable requirements.

The updated version will be published on this page with a revised effective or updated date.

Your continued use of the website after an updated version is published constitutes your acceptance of the revised terms, to the extent permitted by law.

These Terms, and every contract to which they apply, are governed by the laws of Pakistan, including the Contract Act, 1872 and the Sale of Goods Act, 1930. The courts at Lahore, Pakistan have exclusive jurisdiction. Ardlink may nonetheless bring a claim for payment in any court that has jurisdiction over the buyer. The UN Convention on Contracts for the International Sale of Goods does not apply.

Specific commercial transactions may also be subject to separately agreed contractual terms, applicable trade rules, shipping terms and other legal requirements.

If you have questions regarding these Terms & Conditions, our products, quotation process or business services, please contact the Ardlink team.

Each contract will state an Incoterms® 2020 rule followed by a named place or port (for example 'FOB Karachi Port, Pakistan' or 'CIF Jebel Ali, UAE'). Delivery, the transfer of risk, and the allocation of costs, insurance and export or import clearance follow that rule. The Incoterms rule does not govern transfer of title, payment or remedies, which are governed by these Terms.

Payment shall be made in the contract currency only through an authorised dealer bank in Pakistan, by one of the following: (a) advance telegraphic transfer (TT); (b) an irrevocable documentary letter of credit, issued or confirmed by a bank acceptable to Ardlink and subject to UCP 600; or (c) documentary collection (Cash Against Documents or Documents Against Acceptance) subject to URC 522. Ardlink does not accept cash, cash payments, or payments through any person or account other than its own company bank account, in line with the State Bank of Pakistan Foreign Exchange Manual. Bank charges outside Pakistan are for the buyer's account. Ardlink may withhold shipment, or the release of documents, until payment has been received or secured as agreed. Ardlink will never ask you by email or message to change its bank details. Verify any such request by telephone.

Risk passes as stated in the agreed Incoterms rule. Title to the goods passes to the buyer only when Ardlink has received payment in full. Under an LC or a collection, title passes when the bank releases the documents against payment or acceptance. Until title passes, the buyer holds the goods for Ardlink.

Neither party is liable for failure or delay in performing its obligations (other than an obligation to pay money) caused by an event beyond its reasonable control, including the events listed in clause 14. The affected party must notify the other within 7 days, giving evidence (for example a certificate from a chamber of commerce such as the LCCI), and must take reasonable steps to mitigate the effects. If the event continues for more than 60 days, either party may terminate the affected contract by written notice. Ardlink will then refund any advance payment for goods not shipped, less costs Ardlink has reasonably incurred.

Samples are supplied at the buyer's cost. The sample price and courier charges must be paid in advance by bank transfer and are non-refundable, although Ardlink may credit them against a first order. Samples show the general type and quality of the goods. Natural variation in agricultural produce and textiles is expected. A sample forms part of the contract only if the contract identifies it as an approved sealed sample.

Ardlink is registered with the SECP (CUIN 0234137), holds FBR NTN A657606, and trades through the WeBOC/Pakistan Single Window systems. Ardlink does not claim any product certification (such as ISO, halal, or GlobalG.A.P.) unless a certificate is expressly provided for a specific consignment. Phytosanitary, fumigation and certificate-of-origin documents are issued by the competent authority for each shipment when the contract requires them.

If the buyer fails to open the LC, pay the advance or take up documents by the agreed date, Ardlink may, after 7 days' written notice, cancel the contract, retain from any advance its proven costs and losses, and resell the goods.

The parties will first try to resolve any dispute through good-faith discussion for 30 days.

B9.1 Subject to clause B9.3, Ardlink's total liability under or in connection with any contract, whether in contract, tort (including negligence) or otherwise, shall not exceed the price actually paid or payable for the particular consignment giving rise to the claim.

B9.2 Subject to clause B9.3, Ardlink is not liable for loss of profit, loss of market, loss of business, demurrage or detention arising after delivery, or for any other loss or damage that did not arise naturally in the usual course of things from the breach and that the parties did not know, when they made the contract, to be likely to result from it.

B9.3 Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, wilful misconduct or gross negligence, for breach of the implied condition as to title or the implied warranties as to quiet possession and freedom from encumbrances under section 14 of the Sale of Goods Act, 1930, or for any other liability that cannot lawfully be excluded or limited.

B9.4 This clause is a limit on liability only. It does not fix any amount payable as agreed damages or a penalty under section 74 of the Contract Act, 1872.

B10.1 Pre-shipment inspection. The buyer may appoint, at its own cost, an independent inspection company (for example SGS, Bureau Veritas or Intertek) to inspect the goods before loading. If no such inspection is made, the buyer will be treated as having had a reasonable opportunity to examine the goods at the place of loading, without prejudice to claims for latent defects that such examination could not reasonably have revealed.

B10.2 Notice of claim. As a condition of any claim for quality, quantity or non-conformity, the buyer must give Ardlink written notice of the claim within 15 days after the goods arrive at the named destination and are available for inspection (7 days for machinery), and before the goods are used, processed, mixed or resold. Failure to give notice within this period means the goods are treated as accepted as conforming for the purposes of the contract, except for latent defects notified promptly after discovery. This clause sets a notice and evidence requirement only. It does not limit the time within which either party may bring legal proceedings, which remains as provided by law.

B10.3 Evidence. The notice must include photographs, lot and container numbers and, within a further 15 days, a joint survey report by an independent surveyor acceptable to both parties, prepared in the presence of Ardlink's representative or after Ardlink has been given at least 5 business days' written notice to attend. Survey costs are borne by the buyer and are reimbursed by Ardlink if the claim is established.

B10.4 Remedy. Where a claim is established, Ardlink will, at its option, replace the non-conforming goods, grant a price reduction, or refund the price of the affected goods. Subject to clause B9.3, this is the buyer's sole and exclusive remedy for non-conforming goods.

B10.5 Banking channels. Any refund, price reduction or claim settlement will be made only through an authorised dealer bank in Pakistan, to the original remitter or the buyer named in the contract, and in accordance with the State Bank of Pakistan Foreign Exchange Manual (including Chapter 12) and the bank's requirements. Payment cannot be made in cash or through third parties. Where SBP or bank approval is required, Ardlink's obligation is to apply promptly for that approval, and payment is due once it is granted.

B10.6 No set-off. A claim does not entitle the buyer to withhold payment under a letter of credit or collection, or payment for any other consignment.

B10.7 Tolerances. Normal trade tolerances apply (for example ±5% on quantity, and moisture or weight variations customary for agricultural produce).

B11.1 Machinery supplied by Ardlink is used machinery sourced from Japan. It is sold by reference to the Japanese auction or exporter's inspection sheet for that machine (including grade, recorded hours or mileage, and noted defects). A copy of the sheet and photographs is given to the buyer before the contract is signed, and the sheet forms part of the contract description. Where the sheet is in Japanese, an English translation shall also form part of the description; in the event of inconsistency the English translation shall prevail unless the parties agree otherwise in writing.

B11.2 Ardlink expressly warrants that: (a) it has the right to sell the machinery and will transfer it free of any charge or encumbrance not disclosed to the buyer in writing before the contract, and the buyer will have quiet possession of it; and (b) the machinery delivered corresponds with the inspection sheet and with the make, model and serial or chassis number stated in the contract. Ardlink will also disclose in writing, before the contract, any defect actually known to it that is not recorded on the inspection sheet.

B11.3 The buyer is a business purchaser, has had the opportunity to review the inspection sheet and photographs and to arrange its own inspection, and does not rely on Ardlink's skill or judgement as to the machine's suitability for any purpose. Accordingly, apart from the express warranties in clause B11.2, and as permitted by section 62 of the Sale of Goods Act, 1930, the parties expressly agree that: (a) the implied condition as to fitness for a particular purpose (section 16(1)) and the implied condition as to merchantable quality (section 16(2)) are excluded; (b) no warranty or condition as to quality or fitness is annexed by usage of trade (section 16(3)); and (c) for the purposes of section 16A, the duty to disclose defects is limited to the disclosure stated in clause B11.2. Nothing in this clause excludes or limits the condition and warranties as to title in section 14 of that Act, or liability for fraud.

B11.4 Normal wear consistent with the machine's age and recorded use is not a defect. Claims are subject to clause B10 (7-day notice period) and clause B9.

B11.5 Machinery is imported only against a confirmed order and an advance payment from a named buyer, received through an authorised dealer bank. If an imported machine cannot be delivered, any refund of the advance will be made only through an authorised dealer bank in accordance with the State Bank of Pakistan rules.